Privacy Policy

House of Lorraine respects your privacy. This policy explains what information we collect and how we use it.

Information we collect

When you create an account, contact us, or place an order, we collect your name, email address, phone number, postal address, and the details of your commission. For payment, we use Stripe and PayPal, which collect their own information directly. We do not see or store your credit card details.

How we use it

We use your information to:

- Communicate with you about your commission or order
- Schedule fittings and deliveries
- Send order confirmations, invoices, and shipping updates
- Respond to your enquiries

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Cookies

This site uses essential cookies for login sessions and to remember your shopping preferences. We do not use third-party advertising cookies.

Your rights

You may request a copy of the personal information we hold about you, ask us to correct inaccuracies, or request deletion of your account. Contact us through the form on the contact page.

Contact

For privacy questions, contact us at the address on the contact page or by phone at +1 416 555 5555.